Returns & Satisfaction Guarantee

Our Promise

Every item is made specifically for you after you place your order. This helps reduce waste and allows us to offer a wider selection of products without maintaining excess inventory.

We stand behind everything we make. If we make a mistake, we'll make it right.

 

Damaged, Defective, or Incorrect Items

If your order arrives:

• Damaged
• Defective
• Misprinted
• Incorrect

Please contact us within 10 days of delivery with your order number and photos of the issue.

We'll work quickly to replace the item or provide an appropriate solution at no additional cost.

 

Size & Fit

Please review our Fitment Guide before placing your order.

Because every shirt is printed specifically for you, we cannot accept returns or exchanges simply because the wrong size was ordered.

If you have questions before ordering, we're always happy to help.

 

Returns

Because our products are printed to order, we generally cannot accept returns for:

• Ordering the wrong size
• Changing your mind
• Color preference
• Buyer remorse

This policy allows us to keep prices fair while reducing unnecessary waste.

 

Command & Fundraising Orders

Organization, fundraiser, bulk, and custom-designed products are made specifically for your group and cannot be returned unless they arrive damaged or incorrect.

 

If We Made a Mistake

If the error is ours, we'll fix it.

That's our promise.

 

Contact Us

If something isn't right, reach out at:

support@silentstrikeapparel.com

Include:

• Order number
• Description of the issue
• Photos if applicable

We'll respond as quickly as possible.

 

We're a small veteran-owned business built on reputation. If something about your order genuinely isn't right, reach out. While every situation is different, we'll always do our best to find a fair solution.